Surveys
UK HNWIs Trust IFAs Most, Robo-Advisors Least - Survey

Minerva Lending surveyed 1,000 UK high net worth individuals, who have £50,000 plus of investable assets.
After their own judgement, UK high net worth individuals trusted
the advice of independent financial advisors most but ranked
robo-advisors as their least-trusted advice option,
according to a survey by Minerva Lending.
Minerva surveyed 1,000 UK adults aged 36+ with £50,000+
($64,000+) of investable assets, in June 2017, to find out
who they would trust when given financial advice.
Just over three quarters (77 per cent) of the 1,000 people polled
said they trusted their own judgement when making investment
decisions, while 72 per cent said they would trust the same
advice provided by an IFA.
This was significantly higher than respondents trust in
technology. Only 12 per cent said they would trust a robo-advisor
and 22 per cent said they would trust a piece of software
to make an investment decision for them, suggesting that
human thought is still regarded highly by HNW individuals.
Under half of respondents (46 per cent) would trust a wealth
manager and three in five (60 per cent) active investors polled
said they would trust a personal contact, which is word of mouth
advice from friends and family. Surprisingly, only 35 per cent
trusted a stockbroker.
“IFAs should be genuinely encouraged that nearly three quarters
of active investors would trust them to make investment decisions
on their behalf,” said Ross Andrews, director at Minerva Lending.
“For robo-advisors and software-based investment management
tools, the survey results are less uplifting. It seems that far
more people with bigger sums to invest trust manual
decision-making processes, whether by themselves or an
IFA.”
This survey does show that there is not always a want for
technology when it comes to financial affairs, despite
institutions looking to increase their productivity by increasing
their technological output.