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Digital Digest: Objectway, Unblu

The latest technology news in the wealth management sector from around the world.
Objectway, Unblu
Objectway, the
European wealth and asset management tech firm, has inked a
strategic partnership with Unblu, a Swiss conversational
engagement platform.
By pulling Unblu’s capabilities into its embrace, Objectway said
it will improve its varied channels of client lifecycle
management solutions so that it can deliver personalised digital
advice.
The partnership focuses on two initial cases for client
interaction management: Relationship management and the help
desk.
With the help desk integration, financial institutions can
provide rapid digital support, and securely.
Relationship management capabilities will ensure that clients and
relationship managers have all the tools at their disposal to
schedule one-to-one meetings, interact, and collaborate across
devices and channels.
“Advisors need to be available on the channel of the client’s
choice to build long-term relationships, and the challenge is to
make this communication secure and compliant,” Luc Haldimann,
chief executive at Unblu, said.
The firms plan to explore new use cases and functionalities in
future.
Objectway has been operating for more than 30 years and works
with in the space of wealth, banking and asset management
software and service provision. It supports more than
100,000 investment professionals to manage more than €1
trillion ($1.09 trillion) in assets. The group, which has more
than €100 million of consolidated revenue, operates from Belgium,
Germany, Ireland, Italy, the UAE, and the UK. (See a previous
story about Objectway and a Belgian bank here.)
Based in Basel, Unblu has offices in Bulgaria, the Czech
Republic, Germany, New York, and the UK.