Strategy
UBS Wealth Management Targets Female Clients With Five-Year Business Plan

The Swiss banking behemoth has devised a new business strategy based on research it has conducted into better serving its female client base.
UBS
Wealth Management is set to deploy a new five-year business
model that aims to allow it to better serve female clients while
scaling recently-piloted approaches to this clientele across the
entire business.
The Swiss banking giant has been testing and developing new ways
of serving its female clients for the past two years and will now
apply these “learnings” across the organisation, UBS Wealth
Management said in a statement. Throughout this period, UBS has
conducted research into the gender differences of investors and,
according to the new data, female investors could spend as much
as $2.3 trillion on impact investing by 2021.
Additionally, UBS's research found that women want to be served
with a different dialogue that places greater emphasis on their
aspirations as opposed to pure investment outcomes. As a result,
the Basel-headquartered bank's wealth management arm has said it
will implement a “female gender view in all its standard
processes and measure, as a standard, client satisfaction
according to gender”. Also, the firm will set up a dedicated
advisory board that represents a variety of interests and
backgrounds. UBS Wealth Management has said it will continue to
make its own workforce more diverse by increasing the ratio of
women in management roles from a quarter to a third.
“Research shows that women are not adequately served by wealth
managers today and this represents a huge opportunity. We’re
making it a business priority to significantly scale up the
changes we’ve piloted across our wealth management business to
better serve female clients and are aiming to kick-start
long-term change across the financial industry to better serve
women. The societal and economic benefits are significant if the
industry can get it right,” said Jürg Zeltner, president
of UBS Wealth Management.
Meanwhile, a new report by MSCI examining the gender pay gap
at an executive level showed that, outside of the US, female
chief executives were still typically paid less than their male
counterparts. Over the past decade, women heading up US
companies, on average, were awarded higher annual total summary
pay than men, but ultimately took home lower annual pay packages
when gains from the vesting of stock was accounted for.
Male CEOs in the US were given stock options more often than
their female equivalents, according to MSCI's report, and the
grants were also worth more on average. Calculating CEOs' pay is
more complicated than it would seem due to these underlying pay
packages, MSCI said.