Technology

Digital Digest: The Latest Tech News – Refinitiv, Microsoft

Editorial Staff 10 February 2022

Digital Digest: The Latest Tech News – Refinitiv, Microsoft

The latest developments in technology and digitalization of wealth management.

Refinitiv, Microsoft 
Refinitiv, an LSEG business, has launched a market-data tool driven by artificial intelligence and available on Microsoft Teams.

The new offering is called Refinitiv AI Alerts. It aims to provide personalised, timely and actionable market insights for financial professionals, in collaboration with ModuleQ, a leader in human-centred artificial intelligence.  

User-specific content suggestions and alerts are driven by ModuleQ’s proprietary algorithms and Refinitiv’s Intelligent Tagging service, and are linked back to Refinitiv Eikon and Workspace for deeper analysis and action, Refinitiv said in a statement. 

The new service is the latest solution to be launched as part of Refinitiv's collaboration with Microsoft, announced in 2020, for financial services.

“Since the start of the COVID-19 pandemic, two key trends have accelerated in the financial services industry – more data available than ever before for decision-makers, and an explosion in digital collaboration tools,” David Brunner, CEO of ModuleQ, said. 

“While these solutions were intended to increase productivity and communication, they have, in reality, heightened the digital noise that busy client-facing financial services professionals filter through and, in many cases, adversely impacted their ability to spend quality time building relationships,” Brunner continued. “According to a report by McKinsey, employees spend 9.3 hours a week on average searching for information. Refinitiv AI Alerts sifts through the multiple information sources these professionals need, and brings them just the key actionable intelligence they need, at the time they need it, within the digital collaboration tools they are using. Users spend less time searching and more time using the information to inform their decisions and relationships.”

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